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Privacy
You can delete your account whenever you want, from the FlexyRide app, from the website or by writing to us. Here we explain how, what is erased and what the law requires us to keep.
Your account is closed right away and the app returns to the welcome screen.
If you forgot your password, you can create a new one and follow the steps above.
You can also write to info@flexyriderentacar.com from the email you registered with, with the subject “Delete my account” and your full name. To protect your account we only handle requests sent from that email and, if needed, we will ask you to confirm your identity.
We reply within 10 business days at the latest, as required by Dominican data protection Law 172-13.
Some data must be kept by law even after you delete your account:
This data is kept with restricted access, is not used to contact you, and is deleted or anonymized when the period ends, under Law 172-13.
If you have a rental in progress or about to start, the account can't be deleted yet. When it ends, or if you cancel it, you can do it. If you need help, write to us.
Deleting the account can't be undone. If you want to come back later, you can create a new account.